Organizations deploy ChatVIA to create AI-powered customer support chatbots that instantly answer questions using product documentation, FAQs, and support tickets. Legal and compliance teams use the platform to query regulations, contracts, and case law across thousands of pages. Research departments build AI agents trained on scientific papers, experimental data, and proprietary research to accelerate discovery and insight generation.
Business intelligence teams leverage ChatVIA to make spreadsheet data, reports, and analytics conversational, enabling stakeholders to ask natural language questions instead of writing complex queries. Educational institutions create interactive learning assistants trained on course materials, while healthcare providers build HIPAA-compliant AI agents for medical knowledge access and patient education.
Frequently Asked Questions About ChatVIA
What types of files can I upload to ChatVIA?
ChatVIA supports comprehensive file format compatibility including PDFs, Microsoft Word documents, Excel spreadsheets, images (with OCR processing), videos, and various other document types. The platform's advanced parsing technology extracts text, table data, and visual information regardless of document complexity or layout structure.
How does ChatVIA ensure my data security and privacy?
ChatVIA implements enterprise-grade security with GDPR compliance, end-to-end encryption for data storage and transmission, secure access controls, and data isolation between users. Your uploaded documents and trained AI agents remain private to your account with role-based permissions for team collaboration scenarios.
Which AI models does ChatVIA integrate with?
ChatVIA provides access to state-of-the-art AI models including OpenAI's GPT series, Anthropic's Claude, Google's Gemini, Mistral AI, Cohere, and Meta's LLaMA. This multi-model approach allows you to select the optimal AI engine based on your specific requirements for speed, accuracy, cost, or specialized capabilities.
Can I collaborate with my team using ChatVIA?
Yes, ChatVIA offers robust team collaboration features that enable multiple users to access shared AI agents, contribute documents to collective knowledge bases, and manage permissions through role-based access controls. Teams can work together to build comprehensive AI assistants while maintaining security and governance.
How many AI agents can I create with ChatVIA?
ChatVIA allows you to create multiple AI agents based on your subscription plan, enabling you to build specialized chatbots for different departments, use cases, or knowledge domains. Each agent can be trained on distinct document sets and configured with unique instructions to serve specific organizational needs.